Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
How long will it take for my brewing equipment to arrive?
We process all orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available for those who need their caffeine fix sooner.
Do you offer warranties on electric grinders and espresso machines?
Yes, all electrical appliances sold by Alternative Brewing come with a minimum 12-month manufacturer warranty to ensure your home setup remains reliable.
What is your return policy if I change my mind?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on opened bags of coffee beans.
Do you ship internationally?
Currently, we ship to most major countries. Shipping costs and delivery timelines are calculated at checkout based on your specific location and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later services like Afterpay and Klarna for your convenience.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.